At DevAarti Agarbatti, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we may collect, use, store and share information when you visit our website, submit an enquiry or purchase our products.
1. Information We Collect
Depending on how you use our website, we may collect:
- Full name
- Phone number
- Email address, if provided
- Shipping and billing address
- Order and transaction details
- Enquiry or customer-support messages
- Payment status and transaction reference
- Marketing preferences and consent choices
We may also automatically collect limited technical information, including:
- Browser and device type
- IP address
- Pages visited
- Website interaction and usage information
- Cookie and session information
2. How We Use Your Information
We may use your information to:
- Process, confirm and deliver orders
- Contact you regarding an enquiry or purchase
- Provide order and delivery updates
- Offer customer service and resolve complaints
- Process cancellations, returns or refunds
- Improve our products, website and customer experience
- Maintain transaction and business records
- Detect suspicious, fraudulent or unauthorised activity
- Meet applicable legal and regulatory requirements
- Send promotional messages only when you have opted in
You may withdraw your consent to promotional communications by contacting us.
3. Payment Security
Payments may be processed through trusted third-party payment gateways. DevAarti Agarbatti does not intend to directly store complete card numbers, CVV details, UPI PINs, banking passwords or other sensitive authentication information.
Payment providers process information according to their own terms and privacy policies. Customers should review those policies before completing a transaction.
4. Sharing of Information
We do not sell or rent customer information.
Information may be shared only when reasonably necessary with:
- Courier and logistics providers
- Payment gateways and banking partners
- Website hosting and technical service providers
- Customer-support and communication providers
- Professional advisers
- Government, regulatory or law-enforcement authorities when legally required
These providers should receive only the information needed to perform their services.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to:
- Maintain website functionality
- Remember customer preferences
- Keep shopping sessions active
- Understand website traffic and performance
- Improve navigation and user experience
You can restrict or disable cookies through your browser settings. Some website features may not function correctly when cookies are disabled.
6. Data Security
We take reasonable administrative and technical measures to protect personal information from:
- Unauthorised access
- Accidental loss
- Misuse or alteration
- Improper disclosure
- Unlawful processing
However, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
Personal information will be retained only for as long as reasonably necessary to:
- Complete orders and provide customer service
- Maintain legally required tax and transaction records
- Resolve complaints or disputes
- Prevent fraud and misuse
- Fulfil the purposes explained in this Privacy Policy
Information that is no longer required will be deleted or securely anonymised, subject to applicable legal obligations.
8. Third-Party Links
Our website may contain links to payment providers, social-media platforms, maps or other external websites.
DevAarti Agarbatti does not control and is not responsible for the content, security or privacy practices of third-party websites. Customers should review their respective privacy policies.
9. Your Privacy Rights
Subject to applicable law, you may request:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Updating of your contact details
- Deletion of information that is no longer required
- Withdrawal of marketing consent
- Information about how your data is processed
- Resolution of a privacy-related complaint
Certain information may need to be retained when required for tax, accounting, fraud-prevention, legal or contractual purposes.
10. Children’s Privacy
Our website is not intentionally designed to collect personal information directly from children. Customers under 18 should use the website only with the involvement and supervision of a parent or legal guardian.
11. Policy Updates
We may update this Privacy Policy to reflect changes in our website, business practices or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions, corrections, deletion requests or privacy-related concerns, contact:
DevAarti Agarbatti
26-119/6, Balram Nagar, Safilguda,
BN Number 453, Backside of Narayana Apartment,
Malkajgiri, Telangana – 500047
Phone: +91 91007 27773